STRECKER Service Technical support

If you need technical information or remote assistance for your Strecker welding machine, our team will be happy to help you. You can reach us from Monday through Friday from 07:30 am to 4:00 pm (CET/CEST).

Please note that technical enquiries not covered by warranty and minor remedies or information are subject to billing.

For technical enquiries or online help via remote maintenance, please contact Thorsten Ketterer from the Engineering department.

Purchase a
service package

Telephone support with remote maintenance, fast availability of service technicians, discounts on spare parts.

Contact us!


When ordering machine parts or accessories for a specific machine, please be sure to indicate the machine number and machine type. The machine number and type can both be found on the machine name plate.

Request a
service technician

We need a written order to process your request for a service technician. This is also the case for warranty claims.

Form: Request a service technician (PDF)

Thorsten Ketterer
engineering & support
German / English
Phone: +49 6431 / 96 10 - 35

Our Phone Service Hours:
Mon - Thu 07:30 - 16:00 CET
Fri 07:30 am - 3:00 pm

Our international representatives:
Worldwide Representatives

Service USA

Rick Bray
Application & Service Technician
Welding Division